Wetu VS Beetrip : Comparison software for DMCs

malysddm
May 18
8 min read

Updated: May 29

Wetu and Beetrip are two software platforms designed for Destination Management Companies (DMCs), but they serve different needs. Wetu focuses on creating visually engaging itineraries and managing digital assets, while Beetrip emphasizes streamlining operations and client communication. Here’s a quick breakdown:

Wetu: Ideal for DMCs prioritizing polished presentations, with features like digital brochures, offline itinerary access, and integrations with major reservation systems. Pricing starts at $75/month.
Beetrip: Great for smaller teams needing efficient booking management, real-time alerts, and expense tracking. Flat-rate pricing at $40/month.

Quick Comparison

Feature	Wetu	Beetrip
Itinerary Creation	Rich media, interactive	Simple, operational
Content Management	Extensive digital asset hub	Not a focus
Booking Tools	Supplier integrations	Integrated payment processing
Client Communication	Digital iBrochures	CRM-driven
Pricing	Starts at $75/month, tiered plans	$40/month, flat rate
Support	24/7 live support, knowledge base	Email, phone, live chat
Integrations	Wide range (e.g., Tourplan, NightsBridge)	Limited

If you want visually appealing content and strong integrations, go for Wetu. For simpler, cost-effective operations, Beetrip is a solid choice. Keep reading for a detailed comparison of features, pricing, and support.

Wetu and Beetrip Basics

Wetu Platform Overview

Wetu is a digital tool designed specifically for Destination Management Companies (DMCs), offering a suite of features to create polished itineraries and manage digital assets effectively. Marinus Smith, Founder of Bundox Safari Company & Beyond Wild, highlights its impact:

"By using Wetu's digital iBrochures, our conversion rate is around 80%."

Here’s what Wetu brings to the table:

Feature	Function	Business Impact
Digital iBrochures	Creates professional marketing materials	Boosts brand presentation
TravelKey App	Provides offline access to itineraries	Enhances client experience
Integration Hub	Connects with major reservation systems	Simplifies operational workflows
Content Management	Centralizes digital assets	Maintains consistency across assets

This platform is highly rated, scoring 4.8/5 on GetApp. Ishtiaq Hossain, Business Development leader at Eastern Travel & Tours, shares:

"The greatest feedback we hear from clients when we send them detailed itineraries using Wetu is how professional it looks."

While Wetu focuses on elevating brand content and presentation, Beetrip takes a different approach, targeting operational efficiency.

Beetrip Platform Overview

Beetrip is a CRM-driven platform that blends booking management with client communication, making it a go-to solution for DMCs looking to optimize their operations. Unlike Wetu, which prioritizes content and branding, Beetrip zeroes in on streamlining administrative tasks.

Key features of Beetrip include:

Feature	Purpose	Operational Benefit
Reservation Management	Centralizes booking information	Reduces administrative workload
Real-time Alerts	Tracks travel updates	Improves responsiveness to changes
Expense Tracking	Monitors financial data	Enhances cost management
Analytics Dashboard	Delivers actionable business insights	Supports informed decision-making

With a solid 4.5/5 rating on Appvizer, Beetrip is recognized for its reliability in handling critical DMC operations. Its itinerary builder, enriched with multimedia options, allows agencies to craft engaging travel proposals while maintaining operational efficiency.

Both platforms cater to different priorities: Wetu excels in creating a polished brand experience, while Beetrip focuses on making day-to-day operations smoother. This gives DMCs the flexibility to choose based on their unique needs and business goals.

Features Head-to-Head

Let’s dive deeper into the core features of these platforms and see how they compare side by side.

Main Functions

Both Wetu and Beetrip excel in itinerary creation, but they take different approaches. Wetu focuses heavily on integrating rich media into its itineraries, making them visually engaging. On the other hand, Beetrip prioritizes simplicity and operational efficiency, catering to DMCs that value streamlined processes. Both platforms support essential tasks like managing bookings, communicating with clients, and planning itineraries, but their strengths lie in different areas.

Function	Wetu	Beetrip
Itinerary Creation	Interactive with rich media	Focused on efficiency
Content Management	Extensive digital asset hub	Not a primary focus
Booking & Payment Tools	Comprehensive supplier integrations	Integrated payment processing
Client Communication	Digital iBrochures	CRM-driven client management

Now, let’s see how these features impact user satisfaction and ease of use.

User Experience

Wetu stands out with its polished and visually appealing presentation, earning consistently high ratings. For example, it boasts a 4.8/5 rating on Capterra, which highlights its effectiveness across various DMC operations. Beetrip, however, focuses on functionality and simplicity, appealing to users who prioritize operational efficiency over visual flair.

Third-Party Connections

When it comes to third-party integrations, Wetu takes the lead. It connects with a range of industry platforms, allowing for smooth data transfer and enhanced functionality. Here’s a quick look at some of its key integration partners:

Integration Partner	Purpose
daVinci	Booking management
Lemax	Operations automation
NightsBridge	Availability management
ResRequest	Reservation system
Tourplan	Tour planning

These integrations make Wetu a versatile choice for businesses that rely on interconnected tools.

In contrast, Beetrip focuses more on its internal capabilities and does not emphasize building a wide network of third-party integrations. This approach may suit DMCs that prefer an all-in-one platform without the need for external connections.

Cost Analysis

When it comes to pricing, these platforms stand apart just as much as they do in functionality.

Price Comparison

Wetu employs a tiered pricing structure:

Plan	Monthly Cost	Additional Users
Virtual Lite	$75	+$75 per additional user
Virtual Premium	$150	+$75 per additional user
Enterprise	$395 (for 5 users)	Included

On the other hand, Beetrip keeps things simple with a flat-rate model priced at $40 per month. This straightforward approach can appeal to smaller or newer Destination Management Companies (DMCs) looking for basic features without the added complexity of tiered pricing.

Now, let’s dig into how these pricing models stack up in terms of value for their features and target users.

Price-to-Feature Ratio

Wetu’s tiered pricing, particularly the Enterprise plan at $395 per month for 5 users, offers a robust set of tools that can be highly cost-effective for larger teams managing multiple users. In contrast, Beetrip’s flat-rate option provides essential features at a lower price point, making it a practical choice for smaller DMCs with limited budgets.

Wetu also boasts a strong customer satisfaction rating of 4.7/5 from 414 reviews on Capterra, reflecting high perceived value despite its higher price tag. Keep in mind that Wetu’s prices are listed before VAT, so it’s important to factor this into your overall cost considerations.

Customer Care Quality

Strong customer care plays a key role in supporting DMC processes, complementing the operational tools previously discussed.

Response Times

Wetu stands out with a perfect 5.0/5 rating and 24/7 live support. In contrast, Beetrip has faced issues with inconsistent response times. For instance, on November 18, 2022, a customer was unable to reach the support team for an urgent airport pickup rescheduling. These differences highlight how each platform handles responsiveness across their support channels.

Help Options

The platforms also differ in the variety of support options they provide:

Support Channel	Wetu	Beetrip
Email/Help Desk	✓	✓
Phone Support	✓	✓
Live Chat	✓	✓
Knowledge Base	✓	–
FAQs/Forum	✓	–
24/7 Live Support	✓	–

Wetu's extensive support system has drawn praise from professionals in the travel industry. Laura, an Africa Specialist, shared,

"It's wonderfully done and the customer service is stellar"

while Crisney, Chief Travel Advisor, added,

"Customer service has always been very responsive to me"

On the other hand, Beetrip offers a simpler structure with three primary contact methods:

General inquiries: info@beetrip.net
Booking-specific issues: booking@beetrip.net
Phone support: +84-909-597-525

Beetrip's team has been helpful in individual cases. For example, when customer Paula asked about airport arrival procedures, representative Heidi Phan provided detailed instructions for the welcome board and backup contact information.

Ultimately, Wetu's wider range of support options and positive user feedback underscore its dedication to customer care.

Final Recommendation

Wetu presents a flexible and budget-friendly option for Destination Management Companies (DMCs).

Based on the cost and feature analysis, here’s why Wetu shines: its tiered pricing structure and easy-to-navigate interface cater perfectly to small and mid-sized DMCs. For instance, the Lite plan, priced at $75 per month, offers essential features with room to expand as your needs grow. With an impressive overall rating of 4.8/5, Wetu has earned a reputation for reliability.

The platform’s intuitive design and robust content management tools have been widely praised by industry professionals. Safari Consultant Elizabeth W. highlights its accessibility:

"It's user friendly and simple, especially for those of us not too confident with technology"

Another user, Team Leader Ken H., emphasizes the value of its visual assets:

"Along with the copy comes a fantastic array of high quality photography that helps say it all"

While Wetu is versatile, Beetrip might suit DMCs with simpler needs. It’s ideal for smaller teams or single-user setups focused on basic CRM capabilities and multimedia itinerary building. However, its pricing of $45 per user per month, with a 12-month commitment, may limit scalability.

Here’s a quick breakdown of the key differences:

Business Need	Recommended Platform	Key Advantage
Multiple Users	Wetu Enterprise	$395/month for 5 users
Basic Features	Wetu Lite	$75/month starting price
Content Management	Wetu Premium	Advanced distribution tools
Simple CRM	Beetrip	Focused multimedia itineraries

For DMCs looking for a comprehensive solution with top-rated customer support (5.0/5) and seamless integrations with travel tools like Tourplan and Lemax, Wetu remains the standout choice.

FAQs

How do the features of Wetu and Beetrip differ for creating itineraries and communicating with clients?

Wetu and Beetrip each bring distinct advantages to the table for Destination Management Companies (DMCs), especially when it comes to creating itineraries and communicating with clients.

Wetu shines with its visually appealing and interactive itineraries. These can be tailored in various languages, making it an excellent option for businesses that want to impress clients with a polished and professional presentation. That said, Wetu's focus on aesthetics comes with some trade-offs - it offers fewer built-in tools for operations and lacks financial management features, often requiring external integrations to fill those gaps.

Beetrip, by contrast, offers a more comprehensive solution. It includes tools for reservation management, automated document creation, and reporting, making it a go-to for businesses that prioritize operational efficiency. Its ability to quickly craft custom itineraries while simplifying client communication makes it especially useful for handling travel proposals and everyday tasks.

In short, Wetu is ideal for those who value design and presentation, while Beetrip is better suited for those looking for a robust, all-in-one platform.

How do Wetu and Beetrip compare in pricing for small and large Destination Management Companies (DMCs)?

Pricing Comparison: Wetu vs. Beetrip

Wetu offers a tiered pricing structure starting at approximately $75 per month for a single user. Additional fees apply for extra users or advanced features, which makes it a practical option for smaller Destination Management Companies (DMCs) with minimal user requirements. However, for larger teams needing broader access, the costs can add up quickly.

Beetrip, by contrast, uses a flat-rate pricing model, typically around $42 per month (converted from €40). This straightforward approach eliminates per-user fees, making it a more predictable and cost-effective choice for larger DMCs with multiple users.

Ultimately, Wetu’s pricing may appeal to smaller businesses with limited needs, while Beetrip’s flat-rate model offers better value for larger operations seeking scalability without increasing costs.

What kind of customer support do Wetu and Beetrip offer, and how does it affect the user experience?

Customer Support: Wetu vs. Beetrip

Both Wetu and Beetrip excel in providing responsive and reliable customer support, which is a critical part of their user experience.

Wetu stands out for its quick and helpful service, often earning praise for resolving user concerns efficiently. On the other hand, Beetrip also delivers prompt and effective assistance, ensuring users feel supported whenever issues arise.

This strong focus on customer support from both platforms ensures smoother operations, making them dependable options for Destination Management Companies (DMCs).