Toogo VS Beetrip : Comparison software for DMCs

malysddm
May 16
9 min read

Updated: May 29

Toogo: A cloud-based platform designed for Destination Management Companies (DMCs) and tour operators. It excels in trip planning, financial management, and automation. Pricing starts at $189 per user/month (for 1-4 users). It’s ideal for growing businesses and teams managing complex operations.
Beetrip: Geared toward smaller travel agencies, Beetrip focuses on customer relationship management (CRM) and booking processes. Starting at $40 per month, it’s a budget-friendly option for simpler workflows and quick setups.

Quick Comparison

Feature	Toogo	Beetrip
Pricing	$189/user/month (1-4 users)	$40/month
Setup Time	4–8 weeks	Rapid deployment
Key Strengths	Automation, financial tools	CRM, simplicity
User Rating	4.8/5 (34 reviews)	4.5/5 (15 reviews)
Target Audience	Larger, growing DMCs	Smaller travel agencies
Training Support	Extensive (e-learning, on-site)	Limited info available

Key Takeaway:

If you’re managing complex itineraries and need robust financial tools, Toogo is the better choice. For smaller teams or agencies prioritizing simplicity and affordability, Beetrip is worth considering.

Common DMC Business Challenges

Main DMC Business Problems

Destination Management Companies (DMCs) often face a range of operational hurdles that can impact both their efficiency and profitability.

Time-Consuming Manual ProcessesManaging tasks manually is a persistent issue for many DMCs. Whether it’s crafting intricate itineraries, juggling inquiries from various channels, or calculating precise quotations, these activities demand extensive time and effort. This not only slows down productivity but also increases the likelihood of errors.

Complex Financial ManagementHandling finances is another major challenge. DMCs must navigate transactions involving multiple suppliers, currencies, and payment methods. Mistakes in calculations - especially during complex group bookings or seasonal pricing adjustments - can lead to significant financial losses.

Challenges in Customer ExperienceToday’s travelers expect quick, personalized service. Meeting these demands can be tough for DMCs, who often struggle with:

Keeping communication consistent across various platforms
Designing itineraries tailored to individual client preferences
Responding promptly to inquiries, changes, and special requests

"DMCs are in charge of coordinating and planning all travel-related services, such as transportation, lodging, activities, and more." - SHEMS TRAVEL

To address these challenges, many DMCs are turning to specialized management software that automates tasks and provides real-time insights.

Software Solutions Overview

Technology offers a way to overcome these obstacles through automation and integration.

Boosting Efficiency with AutomationModern software simplifies key business operations by automating tasks like quotation creation, inventory tracking, and financial reporting.

Operational Area	Benefits of Software Solutions
Quotation Management	Accurate, real-time pricing and proposals
Inventory Control	Live tracking of availability and supplier data
Financial Tracking	Integrated payment systems and detailed reports
Team Coordination	Shared access to centralized data and tools

Streamlining ProcessesThese software tools enhance workflows by:

Centralizing customer data and communication channels
Automating complex financial and operational calculations
Delivering real-time updates
Supporting seamless collaboration among team members

Improving Customer EngagementWith advanced software, DMCs can respond to inquiries faster, generate accurate quotes, create personalized itineraries, and monitor customer preferences more effectively.

The impact of these solutions is clear. For instance, a case study highlighted how automating essential processes like pricing and client communication not only improved efficiency but also boosted customer satisfaction and ROI. This, in turn, made the business more appealing to potential investors.

Toogo vs. Beetrip: Feature Analysis

Trip Planning Tools

When it comes to planning trips, both Toogo and Beetrip bring unique strengths to the table, catering to different user needs.

Toogo's Planning CapabilitiesToogo shines in automation and speed, enabling users to craft full itineraries in less than 5 minutes. Key features include:

Quick quote generation for both B2B and B2C travelers.
Automated reservation tracking to streamline management.
Support for multiple languages and currencies to accommodate global clients.
Detailed package creation, including comprehensive itineraries.

Beetrip's InterfaceBeetrip prioritizes simplicity and visual design, making it user-friendly and aesthetically pleasing. Its standout features include:

A straightforward document editing interface.
Professionally designed travel documents for a polished presentation.
Tools for fast travel package creation.

Once the itineraries are sorted, the next critical step for Destination Management Companies (DMCs) is efficient financial management.

Money Management Features

Both platforms address financial complexities with tools tailored for DMC operations, though their offerings differ significantly.

Feature	Toogo	Beetrip
Commission Tracking	Advanced tracking with detailed sheets (82% user satisfaction)	Limited information available
Built-in Accounting	Integrated invoicing and accounting tools	Not specified
Currency Management	Multi-currency support with manual adjustments	Not specified

Toogo's Financial ToolsToogo sets itself apart with its robust financial management system:

A comprehensive commission tracking system highly rated by users.
Built-in invoicing tools for seamless billing.
Manual reconciliation options, allowing flexibility for handling complex fees.

Customer Service Tools

Customer service is another area where the two platforms take different approaches, offering features designed to meet the demands of modern DMCs.

Document Management via ToogoToogo provides customizable templates for essential business documents, such as:

Personalized quotes and travel diaries.
Custom invoice templates for tailored billing.
Voucher generation for seamless transactions.
Automated email systems to enhance communication.

Beyond document management, Toogo includes a powerful CRM system to keep track of:

Customer interactions for better relationship management.
Traveler details to personalize services.
Supplier data to streamline operations.

Beetrip's Client InterfaceBeetrip leans heavily on visually appealing client communication. Features include:

A user-friendly document editor.
Professional presentation of travel documents.
Multimedia integration to enrich itineraries with engaging elements.

While both platforms offer valuable tools for DMCs, Toogo takes the lead in overall business management. It boasts high user satisfaction ratings, with 4.5/5 for ease of use and 4.7/5 for functionality.

Setup and Training Requirements

Toogo Setup Process

Toogo is a cloud-based platform designed to eliminate installation hurdles, making it accessible to destination management companies (DMCs) of all sizes. Setting up Toogo involves configuring several key elements: the supplier database, product catalog, destination information, and user accounts. The platform also includes 6 months of free assistance from a DMC expert, offering guidance to streamline processes and tailor the solution to your needs.

"Before going to the 'other side,' I had the opportunity to use Toogo as a DMC, and it 'just' changed my life! Today, I'm here to show you how to help you say goodbye to repetitive tasks and focus on what really matters: creating unforgettable trips."– Agathe Guy, Customer Service Manager

Training ResourcesToogo provides a range of training options to ensure users can fully utilize the platform:

E-learning modules
Distance learning sessions
On-site training
Bug reporting system

With these resources, the platform can be up and running in 4 to 8 weeks.

Beetrip Setup Process

In contrast to Toogo's detailed onboarding, Beetrip focuses on a faster and more intuitive setup process.

Key Setup Features

Fully cloud-based platform
Free demo available for users to explore its features

Comparison of Setup and Training

Here's a side-by-side look at how Toogo and Beetrip differ in their setup and training approaches:

Implementation Factor	Toogo	Beetrip
Setup Timeline	4–8 weeks	Rapid deployment
Onboarding Support	6 months of free expert assistance	Not specified
Demo Availability	Not available	Free demo
Training Resources	E-learning, distance, on-site, and bug reporting	Not specified

Choosing between Toogo and Beetrip largely depends on your DMC's priorities. If you're looking for a thoroughly integrated solution with extensive training and support, Toogo might be the better fit. On the other hand, if your focus is on speed and simplicity, Beetrip's streamlined setup could be more appealing.

Cost Breakdown

Understanding pricing is crucial once you've determined the system's capabilities and setup requirements.

Toogo Cost Structure

Toogo operates on a flexible, license-based pricing model that adjusts to the number of users.

Standard License Pricing (with annual payment):

MINI (1-4 users): $189 per license/month
MEDIO (5-10 users): $179 per license/month
MAXI (11+ users): $169 per license/month

"At Toogo, everyone is a VIP: whether there are 1 or 2,000 of you, you will get full access to our solution." - ToogoNet

Key Benefits:

A 10% discount is available for annual payments.
Every plan includes full access to all tools and features.
Personalized support and a dedicated training platform are part of the package.

With a user rating of 4.5/5, Toogo's pricing is often seen as competitive and transparent.

Beetrip Cost Structure

Beetrip, on the other hand, follows a more traditional EDI pricing model, which can vary depending on specific needs.

Typical Cost Components:

Implementation fees
Training costs
Transaction charges
Integration expenses

Cost Component	Typical Industry Range
Initial Setup	$3,000 - $10,000
Annual Subscription	Starting at $6,000
Additional Partners	Incremental costs per partner

It's important for DMCs to consider additional expenses like implementation, migration, training, customization, and ongoing support, which are often underestimated.

When deciding between Toogo and Beetrip, your DMC's budget and operational needs should guide the choice. Toogo provides clear, predictable pricing with all-inclusive features, while Beetrip's costs depend heavily on your specific business requirements and usage patterns.

Best Uses for Each Platform

When to Choose Toogo

Toogo is a great fit for established DMCs with more intricate requirements:

Multi-market DMCsWith built-in translation tools, Toogo is perfect for DMCs operating in multiple markets. Celine, from the Leisure, Travel & Tourism industry, shared her experience:

"Toogo makes my life much easier, it takes less than 5 minutes to create a clean and greatly designed quotation. The translation tool is very handy for the different markets I work with and I love the finance & reporting tools which are key to my role."

Growing OperationsToogo’s pricing adjusts based on team size, making it an excellent choice for DMCs that are expanding their operations.

Remote TeamsIts browser-based interface ensures seamless collaboration for distributed teams, making it easier for agencies with remote workers to stay connected.

Business Need	Toogo Advantage
Quote Generation	Create professional quotes in under 5 minutes
Team Size	Scales from 1 to over 2,000 users
Training Support	Offers dedicated, personalized assistance
Remote Work	Browser-based access for easy collaboration

However, if your operations rely heavily on traditional workflows and established EDI methods, Beetrip might be a better fit.

When to Choose Beetrip

For DMCs with traditional workflows and a preference for conventional system setups, Beetrip is a solid option. It’s tailored for organizations that prioritize established EDI methods and a transaction-focused approach. Assess your current processes to see if Beetrip aligns with your operational style.

Making Your Choice

Picking the right platform for your DMC boils down to aligning your needs, budget, and operational scale. Here's a breakdown of the key factors to keep in mind.

Budget Considerations

Start by evaluating your budget. Toogo uses a tiered pricing structure, making it a good fit for businesses looking to scale over time. On the other hand, Beetrip comes with a lower initial cost, which might appeal to smaller operations or those just getting started. While cost is important, don’t forget to weigh it alongside usability and how well the platform supports your business as it grows.

User Experience and Support

When it comes to user satisfaction, Toogo stands out with an impressive 4.8/5 rating based on 34 reviews. It consistently scores high for ease of use, customer support, value, and functionality. Both platforms cater to different needs, so take a closer look at how their strengths align with your operational goals.

Usability and Implementation

The ease of use and the time it takes to implement the platform can greatly affect your team’s productivity. While Toogo offers a robust set of features, some users find its extensive toolkit a bit overwhelming. As Tania, who works in a small hospitality business, shared:

"There's a very big learning curve. There are also a lot of features that we don't use..."

Keep in mind that deploying Toogo can take anywhere from 4 to 8 weeks. If you need a quicker setup or have limited resources for training, this could be a critical factor in your decision.

Final Thoughts

For well-established DMCs looking for a feature-rich platform with room to grow, Toogo’s comprehensive solution is worth the investment. However, if you’re a smaller operation or just starting out, Beetrip’s cost-effective approach might be a better match for your current needs. Also, consider where your business is headed - Toogo’s scalable pricing model could provide long-term benefits as your team and operations expand.

FAQs

What are the main differences between Toogo and Beetrip in terms of user experience and customer support?

Toogo features a flexible interface tailored to meet the unique needs of Destination Management Companies (DMCs). This makes it especially useful for handling bookings, managing reservations, and organizing itineraries. Meanwhile, Beetrip stands out with its visually appealing tools, which make crafting proposals and presentations a breeze.

In terms of customer support, Toogo provides dedicated assistance and training materials to ensure users can fully utilize the platform. Beetrip, however, emphasizes community-driven support and online resources, catering to those who prefer self-paced learning and collaborating with peers.

How do the pricing models of Toogo and Beetrip affect a DMC's ability to grow and scale?

The pricing strategies of Toogo and Beetrip play a crucial role in how effectively a Destination Management Company (DMC) can expand and manage its operations. Toogo keeps it simple with a flat rate of about $150 per user per month, making it a budget-friendly option for small to mid-sized DMCs. This straightforward pricing allows businesses with fewer than 50 users to adopt the platform without hefty upfront costs, making it a practical choice for companies looking to scale incrementally. However, its more basic feature set might not fully meet the demands of larger businesses with intricate operational needs.

Beetrip, on the other hand, takes a different approach by not disclosing its pricing publicly. This means DMCs need to carefully assess how Beetrip’s pricing structure aligns with their size, complexity, and growth goals. A pricing model that can adapt to increasing user numbers and operational challenges could be crucial for larger organizations or those planning to enter new markets. In the end, the ideal choice will depend on the DMC’s current scale, growth trajectory, and specific business requirements.

What challenges do Destination Management Companies (DMCs) face, and how can Toogo or Beetrip help solve them?

Destination Management Companies (DMCs) frequently grapple with hurdles like poor communication, inefficient operations, and tight budgets. These challenges often result in delays, higher expenses, and reduced overall productivity.

Tools like Toogo and Beetrip offer solutions by providing features for simplified bookings, efficient itinerary creation, and improved communication with both clients and vendors. Their budget tracking capabilities also help DMCs keep rising costs in check while making the most of their financial resources. By streamlining workflows and enhancing responsiveness, these platforms enable DMCs to provide better services and run their operations more smoothly.